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Health & Wellness Reimbursement Program

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Health & Wellness Reimbursement Program

CCSD is pleased to announce the Health & Wellness Reimbursement Program (Lifestyle Account managed by HealthEquity). Employees will have up to $1500 to be reimbursed for eligible Health & Wellness expenses through June 30, 2023. Effective November 1, 2022, the portal is available on the HealthEquity website. The first step is to register on the HealthEquity website. 

To register:

  1. Eligible employees will need to use their work email address to register and create an account on the portal.

  2. To register click on the ‘Login/Register’ and  go to the `Employee Registration’ to create an account. 

  3. If you have a Flexible Spending Account with HealthEquity please login with your existing username and password to submit an online claim. 

Employees covered:

Eligible full time employees, children, dependents, and Spouse (Legally Married)

Employees not covered:

These positions are ineligible for the Health & Wellness Reimbursement Program (Lifestyle Account managed by HealthEquity). 

 - Lifeguard                    - Casual employee           - Outside Coach Athletic  

 - Seasonal employees  - Long Term Substitutes   - Contractor

 - ESS Staff 

Eligible Health and Wellness expenses: 

  • Any gym/fitness club membership fees

  • Any sports activities or fees

  • Any sports clothing, footwear, equipment, training and wearable devices

  • Outdoor/Indoor equipment fees and rentals (ex. Canoe, rafting, kayak, skiing, and biking)

  • Subscriptions and Fees for virtual/online home fitness classes

  • Testing: Biometric Testing, Fitness, BMI assessment

  • Traditional Holistic Healing

  • Massage Therapy (not for treatment of a medical condition)

Expense not covered:

  • Nursery/Daycare fees

  • Cosmetics 

  • Locker rental fees

How to Submit a Claim:

  1. HealthEquity requires supporting documents to be uploaded in the portal to process a claim. Documentation may include a scanned receipt, credit card/bank statement, a document on letterhead or other official documentation. Supporting documents must have the following:  

  • Recipient’s name 

  • Name of the service provider (retail, organization, fitness facility)

  • Description of service or items

  • Payment/purchase amount (cost)

  • Service/purchase date/period.

  1. After registration, click on the “Submit Receipt or Claim” tab to upload the supporting documents. It takes 2-3 business days to review the expenses and whether it is approved or not. To view status click on “View Claims & Payment”. With a status of OK to Pay it will be reimbursed either by direct deposit or by check within 3-5 business days. If reimbursed by check, it could take longer to receive a check by mail. 

  1. If an employee does not want to submit an expense on the HealthEquity Portal the employee may use the online claim form and submit the claim by fax or US mail or send it to the following locations via:

  • Fax: (877) 353-9236

  • US Mail: CLAIMS ADMINISTRATOR, P.O. BOX 14053, Lexington, KY 40512

  1. Employees must save supporting documents for their records and possible audits.

  1. Submitted claims may be reviewed through “View Claims & Payment” on the HealthEquity (Lifestyle) Member Portal. 

  1. Annually, members will receive a report from HealthEquity. This benefit is taxable. The amount will show on the annual W-2 forms. 

Time period claims may be submitted:

  • All eligible expenses must be incurred during the program period between November 1, 2022 and June 30, 2023.  

  • An employee must be employed when expenses are incurred. If an employee becomes separated from employment, the employee will have 30 calendar days to submit the claims.

For any questions please contact:

  • HealthEquity Member Services Team Phone: (877) 924-3967

  • Marlena Harvey, Phone: 505-598-1018 ex: 10124 or by work cell phone 505-419-9212  email: [email protected]

  • Arielle John, Phone: 505-598-1018 ex: 10126 or by work cell phone 505-629-8161 email:  [email protected]

For CCSD Staff

For more information:

To submit a claim: 

For questions please contact:
HealthEquity Member Team Service: 
Phone: (877) 924-3967

Marlena Harvey: 505-598-1018 
Extension 10124
Work Cell Phone: 505-419-9212

Arielle John: 505-598-1018 
Extension 10126
Work Cell Phone: 505-629-8161